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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kimbraly kettler

kimbraly kettler

August 27, 2025

5  out of  5
rating by kimbraly kettler
"Alison's team has been great from the start. We moved to Cincinnati from out of state and they provided a great transition. Now we are currently in the process of moving out of state and they have been very active in making sure our plans stay the same. They even called our new out of state rep to go over our existing policies. I highly recommend working with them, they go above and beyond!"
We responded:
"Thank you, Kimbraly, for your kind words and recommendation. We're glad to have been able to assist with your move and ensure a smooth transition for your insurance needs. Best wishes with your new location!"
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Gary Koch

August 25, 2025

5  out of  5
rating by Gary Koch
"They are always there to help when needed no matter the issue highly recommend everyone to use them"
We responded:
"Thank you, Gary, for your kind words and recommendation. We're glad to be there for you whenever you need us. Your support means a lot to our team."
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J Denn

August 21, 2025

5  out of  5
rating by J Denn
"We have been with this insurance office a while now. Wonderful, personal customer service. They really do try to get you exactly what you need, when you need it. Katie treated me in a way that let me know that my family’s business is a priority."
We responded:
"Thank you, J Denn, for your kind words and for being such an important part of our State Farm family. We're truly glad to hear that Katie and our team have been able to meet your needs with personal service. We genuinely look forward to continuing to support you and your family. Take care!"
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Sarah Washburn

August 18, 2025

5  out of  5
rating by Sarah Washburn
"My family and I have been using Alison as our agent since she took over from the previous agent. She and her staff are always friendly and helpful with whatever we need!"
We responded:
"Thank you, Sarah, for your feedback! It's great to hear that you and your family have had positive experiences with our team. We're here to help with any of your insurance needs. Take care!"
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Bob Sponseller

August 15, 2025

5  out of  5
rating by Bob Sponseller
"Excellent service and attention to detail!"
We responded:
"Thank you, Bob, for your review! We're glad to hear that you appreciated our service and attention to detail. Your feedback means a lot to us. "
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Theresa Lyons

August 6, 2025

5  out of  5
rating by Theresa Lyons
"I had a great experience doing business at the State Farm office in Mt. Carmel. I met with Katie Feldkamp & she took care of my auto & renters insurance. She was very pleasant & very professional. I made the right choice changing my insurance needs to this office."
We responded:
"Thank you, Theresa, for taking the time to share your experience with us. It's great to hear that Katie was able to assist you with your insurance needs in such a professional manner. We're glad you chose our office for your insurance needs."
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Pailey Haley

August 5, 2025

5  out of  5
rating by Pailey Haley
"Always kind and gets things done e quickly!"
We responded:
"Thank you, Pailey, for your feedback! It's great to hear that you find our service efficient. We appreciate your support! "
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Mark Lyons

August 5, 2025

5  out of  5
rating by Mark Lyons
"Kendall solved my issue very quickly and professionally Thank you Kendall and Alison Taylor State Farm!"
We responded:
"Thank you, Mark, for your feedback! We're glad to hear that Kendall was able to assist you efficiently and professionally. We appreciate your support of our team!"
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Andrew Allgaier

July 31, 2025

5  out of  5
rating by Andrew Allgaier
"I've been dealing with Alison Taylors office for several years now. I have nothing but good things to say, about all the associates there that I have dealt with. They are always helpful and answer all my questions in a very timely manner. I recommend them to anyone needing homeowners or auto insurance."
We responded:
"Thank you, Andrew, for your kind words and for being a loyal customer over the years. We're glad to hear that our team has been helpful and responsive to your needs. Your recommendation means a lot to us."
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Stephen Weyant

July 30, 2025

5  out of  5
rating by Stephen Weyant
"All good with State Farm in Mt. Carmel. Allison’s agency is top drawer. Brenna was very helpful and efficient. Happy to be under their umbrella."
We responded:
"Thank you, Stephen, for your feedback! It's great to hear that Brenna was able to assist you efficiently and that you're satisfied with our service. We're glad to have you with us!"
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Brittany Morgan

July 22, 2025

5  out of  5
rating by Brittany Morgan
"Alison Taylor's office has always been great with customer service. They are prompt with returning any messages/emails. I have had many interactions with their office, and they are always pleasant and helpful."
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Kerina

June 25, 2025

5  out of  5
rating by Kerina
"Everyone on this team is absolutely amazing, Kendall takes amazing care in everything she does. 10/10 would recommend this agency"
We responded:
"Thank you, Kerina, for your fantastic feedback! We're happy to hear that Kendall and the team have made such a positive impact. Your recommendation means a lot to us."
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Anthony Sucato

June 3, 2025

5  out of  5
rating by Anthony Sucato
"I've been a State Farm client for 30 years with all of my auto and real property insurance... most recently with Alison Taylor's team here in Cincinnati. I'm most impressed with the professionalism, service level, and individual attention at this office. Kendall is my main point of contact! I feel like State Farm is a good neighbor ;)"
We responded:
"Thank you, Anthony, for your kind words and for being a loyal State Farm client for 30 years. We're glad to hear that Kendall and the team have provided you with the professionalism and service you value. Your feedback means a lot to us!"
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Grace Westerkamp

May 30, 2025

5  out of  5
rating by Grace Westerkamp
"Alison and her team are always on top of it and make things easy! Thanks for everything!"
We responded:
"Thank you, Grace, for your kind words and the fantastic rating! We're glad to hear that our team has made things easy for you and your support means a lot to us! "
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Richard Topper

May 2, 2025

5  out of  5
rating by Richard Topper
"Alison Taylor State Farm is exceptional. Not only did they save me money when I switched agents from Dayton, but the entire staff continues to be helpful and quick to respond. I would recommend this office to anyone."
We responded:
"Thank you, Richard, for your kind words and for choosing our office. We're pleased to hear that our team has been helpful and responsive to your needs. Your recommendation means a lot to us, and we're here whenever you need assistance."
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Ronald Varnum

January 21, 2025

5  out of  5
rating by Ronald Varnum
"I've been with Alison Taylor as my State Farm agent for a few years now, after my previous agent retired and she was recommended to me. The service has been excellent. When I call during office hours, I almost always get an answer on the first try. Occasionally, if my question requires Alison’s input, she’ll take the call if she’s available. Otherwise, she follows up promptly via phone or email. The only issue? They don’t pick up at 2:30 AM! (Just kidding—I work nights, so that’s when I’m awake.)"
We responded:
"Ronald, thank you so much for your wonderful review! We're thrilled to hear about your experience and really appreciate the feedback! "
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X Qiu

December 20, 2024

5  out of  5
rating by X Qiu
"very friendly and efficient"
We responded:
"Thank you for your wonderful feedback and the perfect rating."
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Angie F

November 1, 2024

5  out of  5
rating by Angie F
"Great customer service, friendly people, affordable insurance ,and they really seem to care about the people not just making money off insurance policies."
We responded:
"Thank you, Angie, for your kind words! We're thrilled to hear you had a positive experience with our team. Providing excellent customer service and genuinely caring for our clients is our top priority. We appreciate your trust in us for your insurance needs."
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Jace Mullins

August 18, 2024

5  out of  5
rating by Jace Mullins
"Marisa Obermeyer assisted me with getting my life insurance. Her extensive experience and expertise made the entire process straightforward and effortless. Thanks Marisa!"
We responded:
"Thank you, Jace, for your kind words! We're thrilled to hear that Marisa made your life insurance process straightforward and effortless. Your satisfaction is our priority, and we appreciate your trust in our team."
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Chuck Peckham

August 17, 2024

5  out of  5
rating by Chuck Peckham
"Thanks Alison for great service, better coverage and lower prices! Nice trifecta!"
We responded:
"Thank you, Chuck! We're thrilled to hear you're pleased with the service, coverage, and pricing. Your satisfaction is our top priority."
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belle claire

August 16, 2024

5  out of  5
rating by belle claire
"Amazing customer service, always quick to help at any time."
We responded:
"Thank you for your kind words and 5-star rating! We're thrilled to hear that our customer service has met your expectations. Your satisfaction is our top priority, and we look forward to continuing to assist you whenever you need us."
Profile photo of Debra Doughty

Debra Doughty

July 6, 2024

5  out of  5
rating by Debra Doughty
"Always helpful here,Been with them for at least 25 years! Very pleased with there business."
We responded:
"Thank you for your loyalty over the past 25 years, Debra! We appreciate your kind words and are glad to hear that you are pleased with our service. Thank you for choosing our agency!!"
Profile photo of Christine Soukup

Christine Soukup

May 23, 2024

5  out of  5
rating by Christine Soukup
"I have been with State Farm as my car and home insurance provider for most of my adult life in several different states. My experience with this office has been incredibility good. They answer the phone, respond to emails quickly, give solid explanations, and provide changes and updates timely. Of all the State Farm offices I have dealt with, they are the best. I really appreciate the service they provide."
We responded:
"Thank you for your loyalty and kind words, Christine! We are thrilled to hear about your positive experiences with our office. Providing excellent service is our top priority."
Profile photo of Sonny Wolfe

Sonny Wolfe

May 16, 2024

5  out of  5
rating by Sonny Wolfe
"I have been with these guys for quite a while now and have all my insurance needs covered through them. Most people have horror stories with insurance companies, but I can not speak highly enough about Kendall and this agency. Awesome people, and they truly do care about you as a client."
We responded:
"Thank you for your kind words, Sonny! We're thrilled to hear about your positive experience with Kendall and our agency. We're here to provide excellent service and support for all your insurance needs."
Profile photo of Chad Zeller

Chad Zeller

May 10, 2024

5  out of  5
rating by Chad Zeller
"Always prompt and fast when needing help with claims or services. Great customer support."
We responded:
"Thank you for your kind words, Chad! We strive to provide prompt and efficient service to all our customers. Your satisfaction is our top priority."