Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lexi Payne

February 2, 2023

5  out of  5 rating by Lexi Payne
"I had Kate Simpson help me out with a claim, I’m young and have not worked with an insurance company before so I wasn’t really sure what to do. She helped me through all the steps and was very reliable throughout the process. I’m very happy I was able to get help from her"


January 18, 2023

5  out of  5 rating by BILL SCHOMBURG
"3 years ago I met Dylan in Alison Taylor’s agency. He was young but quite professional in every way. I work in customer service; Dylan knocked it out of the park. I had my annual update recently, l learned Dylan was offered his own agency. I’m not surprised. From reception to agent to Alison Taylor herself, I recommend this agency in every respect! You’ll have a Great experience!!"

Michelle Simpson

November 4, 2022

5  out of  5 rating by Michelle Simpson
"My husband and I have been with State Farm for 28 years. Since moving back to Cincinnati in 2000, we have been cared for by Alison Taylor's office. We have everything we own with State Farm - the house, the cars, life insurance - you name it - we have it. For all these years, we have had exceptional service from the team. Alison is a wealth of knowledge and a very good advisor that always has our best interest at heart. She has also has a strong team of professionals to support whatever we have needed. From Kendall to Marissa to now our own daughter, Kate that also joined the team in 2022, we could not be happier with the level of care we receive to support our family's needs. I strongly recommend Alison Taylor and State Farm for your family too."


August 19, 2022

5  out of  5 rating by D B
"State Farm has been our insurance company for many years. We do not often have questions or problems but when we do they communicate quickly and provide excellent advice and help. Recently a Drive Safe account was reduced from a nice discount to almost nothing despite no change in the driving record. Marisa responded promptly and the glitch was resolved in a few days."

Jeannie Helsel

June 27, 2022

5  out of  5 rating by Jeannie Helsel
"Had a great experience with Alison Taylor - State Farm Insurance when my daughter was involved in an accident. Everything was handled professionally, quickly and with care. Highly recommend Alison Taylor for your insurance needs!"

Michael Sanders

June 3, 2022

3  out of  5 rating by Michael Sanders
"Called in for roof damage and a claim. Got an estimate. Mailed to Alison. Still have not received a call back. More to come........ After getting a call from Alison explaining technical and other tech problems, things are looking much better. Misunderstandings are remedied and Alison has saved a customer. GOOD JOB !!!!!!!!! ADJUSTER FINALLY MADE IT TO MY HOME FOR ROOF DAMAGE JUNE 1. Waiting to see what his analysis and findings dictate. In the mean time had a claim for hail damage to my Chevrolet Impala. response was much more timely and professional. KENDALL gets an A+ from me. Thanks Kendall !!!!!!"

John Gabbert

February 28, 2022

5  out of  5 rating by John Gabbert
"I’ve had my insurance with Alison Taylor for years. Best service I’ve ever had with all my needs for home and auto coverage"

Natalie Barry

February 2, 2022

5  out of  5 rating by Natalie Barry
"Call Alison & her team for any auto insurance, home insurance or life insurance questions. They are so knowledgeable and will save you money! Great customer service!!"

Zach Branstetter

January 20, 2022

5  out of  5 rating by Zach Branstetter
"Alison helped my wife and I refinance through Rocket Mortgage! It was a wonderful experience and she was very attentive and helpful!"

Lena Schwarz

November 11, 2021

5  out of  5 rating by Lena Schwarz
"We are (and always have been) extremely happy and impressed with the help/service we've received from Alison Taylor's State Farm team. All the representatives,(and we've worked with several of them) are not only professional and polite, but also very efficient and pro-active in helping the customer. They go way and beyond to make sure they answer all the questions and do what they can to help."

Robert Selickman

October 12, 2021

5  out of  5 rating by Robert Selickman
"The Alison Taylor State Farm people were terrifically helpful when I had to file a claim. They were there every step of the way and checked back often to see how things were progressing. I recommend them wholeheartedly."

Joey Alexander

September 23, 2021

5  out of  5 rating by Joey Alexander
"This team is always there when I need them. They always stay on top of changes. They are proactive. Kindle is great!"

Jeff Repper

September 21, 2021

5  out of  5 rating by Jeff Repper
"Good rates with competitive products. Friendly fast service. I fully recommend without reservation"

Mark Dinkelaker

August 2, 2021

5  out of  5 rating by Mark Dinkelaker
"John Payne was thorough and was able to save me a good amount of money!!!"

Scott Rooney

June 24, 2021

5  out of  5 rating by Scott Rooney
"Dylan is great. Very personable and knowledgeable. He helped me and my son get better insurance at a lower price. You owe it to yourself to give them a call!"

Ashley Praski

June 12, 2021

5  out of  5 rating by Ashley Praski

Jennifer Conn

June 10, 2021

5  out of  5 rating by Jennifer Conn
"The Alison Taylor team are always friendly, willing to help, and at the ready to go that extra mile for you! I've received calls from them to let us know our payments have lowered! They're just as excited to give us the good news as we are to receive it!! Always willing to answer all your questions & address any concerns you have. As for dealing with claims, they make it as easy as possible for you to get through it all! With you every step of the way!!"

Mitchell Kern

June 4, 2021

5  out of  5 rating by Mitchell Kern
"Alison Taylor has been our agent for years and we carry quite a few policies. It does not matter what I call for, her team is always courteous, professional and on top of everything. They are wonderful to work with and provide the kind of customer service that frankly is hard to find these days. Highly recommend!!!"

Connie Skillman

May 26, 2021

5  out of  5 rating by Connie Skillman
"Just turned in a life insurance claim for my husband death is something no one wants to talk about it was a good feeling making his final arrangements not worrying about money I encourage all of you take care of your spouse and children call Alison today quotes are free❤"

annette raver

May 21, 2021

5  out of  5 rating by annette raver
"I am so pleased with the service I received from Dylan and everyone that I worked with at State Farm what a difference you call you get someone they actually answer the phone they care about you they listen I was just so impressed and I switched from Allstate after 40 plus years saved money and received better coverage"

Chen Xu

May 18, 2021

5  out of  5 rating by Chen Xu
"As a property manager and owner, I have all my properties insured through Allison Taylor. I recommend them to all my clients as well. They are always very pleasant to work with and their rates are always very competitive! I get a quick response from them every time!"

Samantha Cukalevski

May 10, 2021

5  out of  5 rating by Samantha Cukalevski
"I was with another provider and paying $200 a month for a situation that happened a year and a half ago. My insurance doubled. I had state gR previously and had reached back to them since I couldn’t keep paying that amount. Took a toll on me financially. State Farm was able to take me back and saved me $100. I was so happy and it was such a relief. Glad I was able to switch."

Harvey Skinner

March 25, 2021

5  out of  5 rating by Harvey Skinner
"Alison has been a great help to us in dealing with a recent car accident. She is very professional, experienced, and we learned from her that being our insurance agent means a lot more than just her selling us an insurance policy. We appreciate her very much."

Tim Rodenberg

March 13, 2021

5  out of  5 rating by Tim Rodenberg
"A most smooth and professional transaction with no stress. Quick service rendered by a very friendly staff. THANKS!"

Hassan-i Sabbah

March 12, 2021

4  out of  5 rating by Hassan-i Sabbah
"Got competitive quotes on all of the vehicles in the driveway, and prices for bundling auto and home."