Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurie Stokes

Laurie Stokes

December 1, 2025

5  out of  5
rating by Laurie Stokes
"Katie is the best, responsive and diligent, knowledge and always helpful."
Profile photo of Lynn Hemmer

Lynn Hemmer

November 26, 2025

5  out of  5
rating by Lynn Hemmer
"Allison and her staff do a great job. They have always given me excellent service and I consider them friends."
We responded:
"Thank you, Lynn, for your kind words and for considering us friends. We're glad to hear that you value the service from Allison and her team. Your support means a lot to us."
Profile photo of Bill Cieslewicz

Bill Cieslewicz

November 25, 2025

5  out of  5
rating by Bill Cieslewicz
"Very helpful information. Very friendly. Great customer service."
We responded:
"Thank you, Bill, for your kind words and for taking the time to leave a review. We're glad to hear that you found the information helpful and enjoyed the customer service. If you have any more questions or need assistance, feel free to reach out. Best regards!"
Profile photo of Michael Griffith

Michael Griffith

November 24, 2025

5  out of  5
rating by Michael Griffith
"Alison and Katie specifically contacted me in regard to a life insurance claim for a family member. She approached the conversation with the right amount of sensitivity, made what could have been a complex process simple, and helped make sure everything was filed correctly and on a timely basis. She then followed-up, giving me updates on the process and making sure everything was on track. Exceptional service for insurance and/or financial services is the only real differentiator, and Alison and Katie rate an A+++ for how they handled this!"
We responded:
"Thank you, Michael, for your thoughtful review. It's great to hear that we were able to assist you with sensitivity and efficiency during such an important process. Your feedback is truly appreciated."
Profile photo of Hallie Boso

Hallie Boso

November 14, 2025

5  out of  5
rating by Hallie Boso
"Brenna helped me today with car insurance. She was very knowledgeable and answered all my questions. I felt at ease with her assistance. Katie helped me cover my condo at a far more reasonable rate than other quotes I had received. Both associates got me what I needed quickly."
We responded:
"Thank you, Hallie, for taking the time to share your experience. It's great to hear that Brenna and Katie were able to assist you effectively with both your car and condo insurance needs. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Renee Hoderlein

Renee Hoderlein

November 5, 2025

5  out of  5
rating by Renee Hoderlein
"Alison Taylor and her team are very professional and thorough. They know their stuff and provide excellent service to their customers."
We responded:
"Thank you, Renee, for your kind words about the team. We're glad to hear that you found our service professional and thorough. Your feedback means a lot to us."
Profile photo of Mark D

Mark D

November 3, 2025

5  out of  5
rating by Mark D
"Thank you so much Alison and Kendall. I really appreciate the quick response to my request."
We responded:
"Thank you, Mark, for your kind words! We're glad to hear that the team was able to assist you promptly. If you need anything else, feel free to reach out."
Profile photo of Kevin Millward

Kevin Millward

October 31, 2025

5  out of  5
rating by Kevin Millward
"Quick replies, and great customer service. Always there when you need them!"
We responded:
"Thank you, Kevin, for your kind words and the 5-star rating! If you ever need anything else, just let us know! "
Profile photo of Amanda Barker

Amanda Barker

October 29, 2025

5  out of  5
rating by Amanda Barker
"always willing to help us. just a call away"
We responded:
"Thank you, Amanda, for your kind words and the great rating! We're glad to be just a call away whenever you need assistance. Your support means a lot to us. Best regards!"
Profile photo of Nicole Hance

Nicole Hance

October 28, 2025

5  out of  5
rating by Nicole Hance
"Super helpful!"
We responded:
"Thanks! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you!"
Profile photo of Cayla Donaldson

Cayla Donaldson

October 22, 2025

5  out of  5
rating by Cayla Donaldson
"Great Agent who really goes above and beyond for her customers!"
We responded:
"Thanks for choosing us, Cayla! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
Profile photo of Doug Kammerer

Doug Kammerer

October 21, 2025

5  out of  5
rating by Doug Kammerer
"Everyone is always helpful and friendly. Thanks!"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
Profile photo of Angie Steffens

Angie Steffens

October 17, 2025

5  out of  5
rating by Angie Steffens
"Alison Taylor has been fantastic since day one! She’s always helpful and made my move out of state super easy by setting me up with a new State Farm agent. Highly recommend!"
We responded:
"Thank you, Angie, for your kind words! It's great to hear that we were able to assist with your move and connect you with a new agent. We appreciate your recommendation and support."
Profile photo of Yimin Huang

Yimin Huang

October 16, 2025

5  out of  5
rating by Yimin Huang
"I’ve been working with Alison and Kendal on several of my insurance policies for the past eight years and truly appreciate their professional service. Kendall is always quick to respond and provides thoughtful assistance with every question or request, whether big or small. I highly recommend Alison Taylor’s agency for their fair rates and excellent customer service."
We responded:
"We appreciate you, Yimin! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
Profile photo of Candace Johnson

Candace Johnson

October 15, 2025

5  out of  5
rating by Candace Johnson
"Kendall was wonderful to work with. She is very responsive and goes above and beyond. She got us great rates on home and auto and we couldn't be more pleased. Thank you!"
We responded:
"Thank you, Candace, for your kind words about Kendall. It's great to hear she was able to assist you with your home and auto insurance needs. We appreciate your feedback and look forward to continuing to serve you. Take care!"
Profile photo of Sean Cannell

Sean Cannell

October 15, 2025

5  out of  5
rating by Sean Cannell
"Great price and Kendall was great to work with! She was very responsive and helpful in the process."
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
Profile photo of Cody Rust

Cody Rust

October 9, 2025

5  out of  5
rating by Cody Rust
"Got me an affordable rate"
We responded:
"Thank you, Cody, for your feedback! It's great to hear that we could help you find an affordable rate. If you need anything else, feel free to reach out."
Profile photo of Kelly Robbe

Kelly Robbe

September 18, 2025

5  out of  5
rating by Kelly Robbe
"Alison has been great to work with as an agent!"
We responded:
"Thank you, Kelly, for your kind words about working with Alison. We're glad to hear that your experience has been positive. If you ever need assistance, feel free to reach out."
Profile photo of Cara Bussell

Cara Bussell

September 9, 2025

5  out of  5
rating by Cara Bussell
"Alison Taylor and her staff were very helful and responsive while working on a case with mutual clients. Our clients and I appreciate her willingness to help in any way necessary."
We responded:
"Thank you, Cara, for your kind words about our team. It's great to hear that their helpfulness and responsiveness made a positive impact on your case with mutual clients. We appreciate your feedback and look forward to continuing to support you and your clients. Take care!"
Profile photo of Louise Camblin

Louise Camblin

September 5, 2025

5  out of  5
rating by Louise Camblin
"Alison and her office have been very helpful to us for many years. She is responsive, professional, pleasant, and gets to know her clients and their special needs. Our daughter recently bought a condo in downtown Cincinnati. Alison and her team walked us all through the insurance issues related to owning a condo. Thanks, Lou"
We responded:
"Thank you, Lou, for your thoughtful review. We're glad to have been able to assist you and your daughter with the condo insurance. Your trust and support mean a lot to us."
Profile photo of Eric Potticary

Eric Potticary

September 3, 2025

5  out of  5
rating by Eric Potticary
"Alison and her team have been super helpful from the start. They've been responsive, helpful, friendly, and their lower rates are the reason I switched my auto insurance."
Profile photo of logan holmes

logan holmes

September 3, 2025

5  out of  5
rating by logan holmes
"I’ve had a fantastic experience working with Alison Taylor and her associates at State Farm. They are incredibly responsive, always quick to provide any information I need, and consistently respectful and courteous in every interaction. It's clear they genuinely care about their clients and are always willing to go the extra mile to help. I truly appreciate their professionalism and dedication—highly recommend!"
Profile photo of kimbraly kettler

kimbraly kettler

August 27, 2025

5  out of  5
rating by kimbraly kettler
"Alison's team has been great from the start. We moved to Cincinnati from out of state and they provided a great transition. Now we are currently in the process of moving out of state and they have been very active in making sure our plans stay the same. They even called our new out of state rep to go over our existing policies. I highly recommend working with them, they go above and beyond!"
We responded:
"Thank you, Kimbraly, for your kind words and recommendation. We're glad to have been able to assist with your move and ensure a smooth transition for your insurance needs. Best wishes with your new location!"
Profile photo of Gary Koch

Gary Koch

August 25, 2025

5  out of  5
rating by Gary Koch
"They are always there to help when needed no matter the issue highly recommend everyone to use them"
We responded:
"Thank you, Gary, for your kind words and recommendation. We're glad to be there for you whenever you need us. Your support means a lot to our team."
Profile photo of J Denn

J Denn

August 21, 2025

5  out of  5
rating by J Denn
"We have been with this insurance office a while now. Wonderful, personal customer service. They really do try to get you exactly what you need, when you need it. Katie treated me in a way that let me know that my family’s business is a priority."
We responded:
"Thank you, J Denn, for your kind words and for being such an important part of our State Farm family. We're truly glad to hear that Katie and our team have been able to meet your needs with personal service. We genuinely look forward to continuing to support you and your family. Take care!"