Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Barker

Amanda Barker

October 29, 2025

5  out of  5
rating by Amanda Barker
"always willing to help us. just a call away"
We responded:
"Thank you, Amanda, for your kind words and the great rating! We're glad to be just a call away whenever you need assistance. Your support means a lot to us. Best regards!"
Profile photo of Nicole Hance

Nicole Hance

October 28, 2025

5  out of  5
rating by Nicole Hance
"Super helpful!"
We responded:
"Thanks! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you!"
Profile photo of Cayla Donaldson

Cayla Donaldson

October 22, 2025

5  out of  5
rating by Cayla Donaldson
"Great Agent who really goes above and beyond for her customers!"
We responded:
"Thanks for choosing us, Cayla! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
Profile photo of Doug Kammerer

Doug Kammerer

October 21, 2025

5  out of  5
rating by Doug Kammerer
"Everyone is always helpful and friendly. Thanks!"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
Profile photo of Angie Steffens

Angie Steffens

October 17, 2025

5  out of  5
rating by Angie Steffens
"Alison Taylor has been fantastic since day one! She’s always helpful and made my move out of state super easy by setting me up with a new State Farm agent. Highly recommend!"
We responded:
"Thank you, Angie, for your kind words! It's great to hear that we were able to assist with your move and connect you with a new agent. We appreciate your recommendation and support."
Profile photo of Yimin Huang

Yimin Huang

October 16, 2025

5  out of  5
rating by Yimin Huang
"I’ve been working with Alison and Kendal on several of my insurance policies for the past eight years and truly appreciate their professional service. Kendall is always quick to respond and provides thoughtful assistance with every question or request, whether big or small. I highly recommend Alison Taylor’s agency for their fair rates and excellent customer service."
We responded:
"We appreciate you, Yimin! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
Profile photo of Candace Johnson

Candace Johnson

October 15, 2025

5  out of  5
rating by Candace Johnson
"Kendall was wonderful to work with. She is very responsive and goes above and beyond. She got us great rates on home and auto and we couldn't be more pleased. Thank you!"
We responded:
"Thank you, Candace, for your kind words about Kendall. It's great to hear she was able to assist you with your home and auto insurance needs. We appreciate your feedback and look forward to continuing to serve you. Take care!"
Profile photo of Sean Cannell

Sean Cannell

October 15, 2025

5  out of  5
rating by Sean Cannell
"Great price and Kendall was great to work with! She was very responsive and helpful in the process."
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
Profile photo of Cody Rust

Cody Rust

October 9, 2025

5  out of  5
rating by Cody Rust
"Got me an affordable rate"
We responded:
"Thank you, Cody, for your feedback! It's great to hear that we could help you find an affordable rate. If you need anything else, feel free to reach out."
Profile photo of Kelly Robbe

Kelly Robbe

September 18, 2025

5  out of  5
rating by Kelly Robbe
"Alison has been great to work with as an agent!"
We responded:
"Thank you, Kelly, for your kind words about working with Alison. We're glad to hear that your experience has been positive. If you ever need assistance, feel free to reach out."
Profile photo of Cara Bussell

Cara Bussell

September 9, 2025

5  out of  5
rating by Cara Bussell
"Alison Taylor and her staff were very helful and responsive while working on a case with mutual clients. Our clients and I appreciate her willingness to help in any way necessary."
We responded:
"Thank you, Cara, for your kind words about our team. It's great to hear that their helpfulness and responsiveness made a positive impact on your case with mutual clients. We appreciate your feedback and look forward to continuing to support you and your clients. Take care!"
Profile photo of Louise Camblin

Louise Camblin

September 5, 2025

5  out of  5
rating by Louise Camblin
"Alison and her office have been very helpful to us for many years. She is responsive, professional, pleasant, and gets to know her clients and their special needs. Our daughter recently bought a condo in downtown Cincinnati. Alison and her team walked us all through the insurance issues related to owning a condo. Thanks, Lou"
We responded:
"Thank you, Lou, for your thoughtful review. We're glad to have been able to assist you and your daughter with the condo insurance. Your trust and support mean a lot to us."
Profile photo of Eric Potticary

Eric Potticary

September 3, 2025

5  out of  5
rating by Eric Potticary
"Alison and her team have been super helpful from the start. They've been responsive, helpful, friendly, and their lower rates are the reason I switched my auto insurance."
Profile photo of logan holmes

logan holmes

September 3, 2025

5  out of  5
rating by logan holmes
"I’ve had a fantastic experience working with Alison Taylor and her associates at State Farm. They are incredibly responsive, always quick to provide any information I need, and consistently respectful and courteous in every interaction. It's clear they genuinely care about their clients and are always willing to go the extra mile to help. I truly appreciate their professionalism and dedication—highly recommend!"
Profile photo of kimbraly kettler

kimbraly kettler

August 27, 2025

5  out of  5
rating by kimbraly kettler
"Alison's team has been great from the start. We moved to Cincinnati from out of state and they provided a great transition. Now we are currently in the process of moving out of state and they have been very active in making sure our plans stay the same. They even called our new out of state rep to go over our existing policies. I highly recommend working with them, they go above and beyond!"
We responded:
"Thank you, Kimbraly, for your kind words and recommendation. We're glad to have been able to assist with your move and ensure a smooth transition for your insurance needs. Best wishes with your new location!"
Profile photo of Gary Koch

Gary Koch

August 25, 2025

5  out of  5
rating by Gary Koch
"They are always there to help when needed no matter the issue highly recommend everyone to use them"
We responded:
"Thank you, Gary, for your kind words and recommendation. We're glad to be there for you whenever you need us. Your support means a lot to our team."
Profile photo of J Denn

J Denn

August 21, 2025

5  out of  5
rating by J Denn
"We have been with this insurance office a while now. Wonderful, personal customer service. They really do try to get you exactly what you need, when you need it. Katie treated me in a way that let me know that my family’s business is a priority."
We responded:
"Thank you, J Denn, for your kind words and for being such an important part of our State Farm family. We're truly glad to hear that Katie and our team have been able to meet your needs with personal service. We genuinely look forward to continuing to support you and your family. Take care!"
Profile photo of Sarah Washburn

Sarah Washburn

August 18, 2025

5  out of  5
rating by Sarah Washburn
"My family and I have been using Alison as our agent since she took over from the previous agent. She and her staff are always friendly and helpful with whatever we need!"
We responded:
"Thank you, Sarah, for your feedback! It's great to hear that you and your family have had positive experiences with our team. We're here to help with any of your insurance needs. Take care!"
Profile photo of Bob Sponseller

Bob Sponseller

August 15, 2025

5  out of  5
rating by Bob Sponseller
"Excellent service and attention to detail!"
We responded:
"Thank you, Bob, for your review! We're glad to hear that you appreciated our service and attention to detail. Your feedback means a lot to us. "
Profile photo of Theresa Lyons

Theresa Lyons

August 6, 2025

5  out of  5
rating by Theresa Lyons
"I had a great experience doing business at the State Farm office in Mt. Carmel. I met with Katie Feldkamp & she took care of my auto & renters insurance. She was very pleasant & very professional. I made the right choice changing my insurance needs to this office."
We responded:
"Thank you, Theresa, for taking the time to share your experience with us. It's great to hear that Katie was able to assist you with your insurance needs in such a professional manner. We're glad you chose our office for your insurance needs."
Profile photo of Pailey Haley

Pailey Haley

August 5, 2025

5  out of  5
rating by Pailey Haley
"Always kind and gets things done e quickly!"
We responded:
"Thank you, Pailey, for your feedback! It's great to hear that you find our service efficient. We appreciate your support! "
Profile photo of Mark Lyons

Mark Lyons

August 5, 2025

5  out of  5
rating by Mark Lyons
"Kendall solved my issue very quickly and professionally Thank you Kendall and Alison Taylor State Farm!"
We responded:
"Thank you, Mark, for your feedback! We're glad to hear that Kendall was able to assist you efficiently and professionally. We appreciate your support of our team!"
Profile photo of Andrew Allgaier

Andrew Allgaier

July 31, 2025

5  out of  5
rating by Andrew Allgaier
"I've been dealing with Alison Taylors office for several years now. I have nothing but good things to say, about all the associates there that I have dealt with. They are always helpful and answer all my questions in a very timely manner. I recommend them to anyone needing homeowners or auto insurance."
We responded:
"Thank you, Andrew, for your kind words and for being a loyal customer over the years. We're glad to hear that our team has been helpful and responsive to your needs. Your recommendation means a lot to us."
Profile photo of Stephen Weyant

Stephen Weyant

July 30, 2025

5  out of  5
rating by Stephen Weyant
"All good with State Farm in Mt. Carmel. Allison’s agency is top drawer. Brenna was very helpful and efficient. Happy to be under their umbrella."
We responded:
"Thank you, Stephen, for your feedback! It's great to hear that Brenna was able to assist you efficiently and that you're satisfied with our service. We're glad to have you with us!"
Profile photo of Brittany Morgan

Brittany Morgan

July 22, 2025

5  out of  5
rating by Brittany Morgan
"Alison Taylor's office has always been great with customer service. They are prompt with returning any messages/emails. I have had many interactions with their office, and they are always pleasant and helpful."