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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracey Everhart

August 1, 2026

5  out of  5
rating by Tracey Everhart
"Allison’s office is always quick and efficient with any changes you need to make to your policy. They are professional and easy to work with!! I highly recommend them to anyone looking for an agent!"
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Amber Littleton

July 31, 2026

5  out of  5
rating by Amber Littleton
"This team is buttoned-up! The communication, customer service and attention to detail has been spectacular! Highly recommend!"
We responded:
"Amber, thank you so much for your wonderful recommendation! We're absolutely thrilled to hear that our team's communication, customer service, and attention to detail have met your expectations. If you ever need assistance with your insurance needs, please don’t hesitate to reach out. We're here to help!"
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Max Czernin

July 30, 2026

5  out of  5
rating by Max Czernin
"Always been a great help whenever we have needed them! Great team to work with and I would highly recommend."
We responded:
"Max, thanks for your recommendation and for highlighting our team's efforts. We're glad to hear that we've been able to assist you whenever needed. If you ever have any questions or need further assistance with your insurance coverage, feel free to reach out."
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Mildred Hernandez

July 30, 2026

5  out of  5
rating by Mildred Hernandez
"I have been with State Farm for many years and have referred numerous family members because of the exceptional service I have consistently received. I have worked with Ms. Kendall since I first applied for car insurance years ago, and she has always been an outstanding professional.

Ms. Kendall's work ethic is exceptional. She is always available to answer any questions I have, and she does so with patience, knowledge, and kindness. She is consistently pleasant and genuinely cares about her customers.

The same can be said for the entire staff. Everyone is professional, helpful, and committed to providing excellent customer service. I truly appreciate the wonderful experience they continue to provide."
We responded:
"It's fantastic to hear about your positive experiences with Ms. Kendall and the rest of our team. We truly value your referrals and are here to assist with any of your insurance needs in the future. Thank you, Mildred, for your thoughtful feedback and for choosing our agency over the years. "
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missladyboots

July 28, 2026

5  out of  5
rating by missladyboots
"Love this office! Prompt friendly service. Great rates too."
We responded:
"It's rewarding to know that you love our office and appreciate our prompt, friendly service and great rates. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
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Andrew Coffey

July 24, 2026

5  out of  5
rating by Andrew Coffey
"Kendall is the best representative at State Farm. hands down best customer service"
We responded:
"What a great compliment—thank you, Andrew! We’re so glad Kendall was able to make your experience with our team a memorable one. We truly value your support and are always here when you need us."
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David S

July 21, 2026

5  out of  5
rating by David S
"Team is friendly and quick to help with anything that comes up"
We responded:
"We love hearing that our team has been there when you need us, David. Thank you for recognizing our commitment to providing helpful service and quick responses. We’re always here to assist whenever you need us!"
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Kyle Smithson

July 20, 2026

5  out of  5
rating by Kyle Smithson
"hello, have mortgages with Park Nat'l , Ginger Vining , was always great to deal with , in a recent conversation, mentioned daughter is w/ State farm , contacted Brenna, it was great, her follow thru with my questions & requests while researching other carriers, also mentioned getting tougher with age keeping track of all this insurance , have a fair amount of stuff, asked her to reach out in the event i forgot to pay , traveling etc. They all did. Met with Allison, advised me of 2026 changes most are not aware of. We updated & are in the process reviewing/comparing all my stuff , real happy so far , thx"
We responded:
"Thank you, Kyle, for sharing your experience with us. It's great to hear that we were able to assist you with your insurance needs and keep you informed about upcoming changes. We're glad to have you with us and look forward to continuing to support you. "
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robbie branam branam

July 20, 2026

5  out of  5
rating by robbie branam branam
"Kendall and her staff help me so much. Always there to help with all my questions and concerns. They are the best in the business!"
We responded:
"Thank you, Robbie, for your kind words about Kendall and her team. We're glad to hear that they are taking great care of you and your insurance needs. Your support means a lot to us. "
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Dad's testimony Moore

July 18, 2026

5  out of  5
rating by Dad's testimony Moore
"Save me a lot of money by switching after thirty year with my insurance thank you"
We responded:
"We love hearing that making the switch was a great decision for you! After 30 years with your previous provider, we’re grateful you trusted our team to help you find savings and coverage that worked better for your needs."
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John O'Maley

July 14, 2026

5  out of  5
rating by John O'Maley
"I have used State Farm for over 30 years and have been very pleased with the service"
We responded:
"Thank you, John, for your loyalty and for sharing your experience with us over the past 30 years. It's great to hear that our service has met your expectations. We look forward to continuing to support your insurance needs."
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Mary Eisnaugle

July 14, 2026

5  out of  5
rating by Mary Eisnaugle
"Alison and her team at State Farm always take care of all my insurance needs. Very friendly and quick to respond."
We responded:
"It's always rewarding to hear when our team has made a lasting impression. Thank you, Mary, for your kind feedback about our team and the support you've received. We appreciate your trust in our agency."
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Sam S.

July 9, 2026

5  out of  5
rating by Sam S.
"The folks at this office are great! They helped me through my landlord requiring a million insurance adjustments 😅"
We responded:
"We're so happy our team could help you with the insurance adjustments your landlord needed! If you ever need more assistance with your insurance needs, don’t hesitate to reach out. Sam, we truly appreciate you taking the time to leave this review!"
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vince mauer

July 9, 2026

5  out of  5
rating by vince mauer
"Always great service and quick answers."
We responded:
"We're thrilled to know that you value our exceptional service and swift responses. Our dedicated team is always here to support you with your insurance needs, so don't hesitate to reach out whenever you need us. Thank you for your encouraging feedback, Vince!"
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Bricks & Minifigs Cincinnati East

July 9, 2026

5  out of  5
rating by Bricks & Minifigs Cincinnati East
"Great customer service!"
We responded:
"We're glad to hear you had a great experience with our customer service. If you need any further assistance, feel free to reach out. Thank you for your feedback!"
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guss hornstra

July 7, 2026

5  out of  5
rating by guss hornstra
"The quick and friendly service I always receive is without question the best you'll ever come across, whether it's on the phone or you just drop in unexpected. It's been like that for the last 20 plus years I've been a client of theirs.
THANK YOU ALL , Guss"
We responded:
"Thank you, Guss, for your kind words and for being with us for over 20 years. We're grateful for your trust and are always here to provide the quick and friendly service you deserve. Your support means a lot to us!"
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Alexandra Robinson

July 7, 2026

5  out of  5
rating by Alexandra Robinson
"Alison and her team are Great!"
We responded:
"Your kind words truly made our day, Alexandra! We’re so happy you had such a positive experience with our team. Thanks for choosing our agency—we’re always happy to help!"
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Beth Flaherty

June 30, 2026

5  out of  5
rating by Beth Flaherty
"They are always very helpful and informative."
We responded:
"Beth, your feedback means a lot to us! We’re happy to know our team has been helpful and able to provide clear, useful information."
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Comrade Davidov Thomasovsky

June 30, 2026

5  out of  5
rating by Comrade Davidov Thomasovsky
"They're always very helpful and they talk you through stuff. They don't just assume that you understand what they're talking about"
We responded:
"We truly appreciate your thoughtful review! Knowing our team made you feel informed and supported is exactly what we strive for every day."
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Chelsie Hornsby

June 17, 2026

5  out of  5
rating by Chelsie Hornsby
"Within the past 45 days, there have been two instances where I needed FAST help! Alison and her team has more than delivered each time. The prompt service, helpfulness and MORE has helped me in times of need. Once a flat tire, where Alsion just happened to be down the road from me and came to my rescue, and a second time an insurance bond that needed to be turned around quick. Couldn't have asked for better end results. THANK YOU Alison and team! 5+⭐"
We responded:
"Chelsie, we are so so pleased to hear this feedback! I’m so happy you felt blessed and protected by our team."
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Tom Schenz

June 17, 2026

5  out of  5
rating by Tom Schenz
"Easy to work with!"
We responded:
"Thank you, Tom, for your feedback! We're glad to hear that you found it easy to work with us. If you need anything else, feel free to reach out."
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Stephanie Henry

June 15, 2026

5  out of  5
rating by Stephanie Henry
"We trust State Farm and Alison Taylor's office with all of our policies and recommend them to everyone!!!!"
We responded:
"Thank you, Stephanie, for trusting us with all your policies and recommending our office to others! Your support means a lot to us, and we're here to help whenever you need."
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Steve Brown

June 15, 2026

5  out of  5
rating by Steve Brown
"Always do what I need and promptly. If you're looking for a good agent and her staff, give this office a try."
We responded:
"Thank you, Steve, for your kind words and the 5-star rating. We're glad to hear that our team consistently meets your needs promptly. Your recommendation means a lot to us!"
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Kyle Ridgway

June 10, 2026

5  out of  5
rating by Kyle Ridgway
"Wonderful to work with!"
We responded:
"Thank you, Kyle, for your feedback! It's great to hear that you found working with us to be a positive experience. If you have any more insurance needs, feel free to reach out anytime."
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Lynn Hemmer

June 9, 2026

5  out of  5
rating by Lynn Hemmer
"Allison and her staff do a great job. They have always given me excellent service and I consider them friends."
We responded:
"Thank you, Lynn, for your kind words and for considering us friends. We're glad to hear that you value the service from Allison and her team. Your support means a lot to us."